Question: What Do I Do If My Train Ticket Isn’T Working?

Why does my train ticket stop working?

The reason your paper train ticket has stopped working is simply because you’ve kept it somewhere near your mobile phone.

The paper tickets have a magnetic stripe on the back that is affected by all manner of electromagnetic fields and even after just a few hours, can render said ticket stone cold dead..

Can I get refund for season ticket?

Unexpired Season Tickets can be submitted for refund at any time and train companies calculate how much is refunded by how much value is left on your ticket.

Why can’t I get an E ticket on Trainline?

At Trainline, we try to offer you e-tickets whenever possible. However, if you have been given a print-at-station ticket then this is due to us unfortunately not being able to provide you with an e-ticket. This can be due to a variety of reasons: The particular route is not e-ticket compatible.

Can I get a refund if I don’t use my train ticket?

With the exception of Advance tickets and some special offers where refunds are not available, a ticket may be refunded before travel. In the case of a return, the return portion may be refunded while still valid. A refund fee may apply. You can get a refund by returning your ticket to the place you purchased it.

Can I show my train ticket on my phone?

You can now book your railway tickets on your mobile phone and show the SMS to the travelling ticket examiner as a proof. Indian Railways has recently launched a new facility called ‘M-ticket’ that allows passengers to board a train without taking a printout of the booked ticket — the SMS is proof enough.

How do you activate Trainline Tickets?

Mobile Ticket – you’ll need our appOpen our app and go to My Tickets.Tap your Mobile Ticket to activate it just before you travel – once activated, you can’t request a refund.Scan the QR code from your phone at the ticket gate at the station, or show to staff.

What train line is Sevenoaks on?

South Eastern Main LineSevenoaks railway station is on the South Eastern Main Line in England, serving the town of Sevenoaks, Kent. It is 22 miles 9 chains (35.6 km) down the line from London Charing Cross and is situated between Dunton Green and Hildenborough stations.

Are there barriers at Sevenoaks station?

This station has step free access to all platforms Step free access to booking hall via ramp to station entrance. Lift access to booking hall available from Blue badge parking area. Step free access to all platforms via lift from overbridge.

Does Elephant and Castle have barriers?

Elephant and Castle has its Oyster validators before the ticket window and machine so you can get on there without paying and travel to Herne Hill / Loughborough Junction, which don’t have barriers, as long as you have an Oyster with sufficient funds to cover the fare if you had touched on.

Can you use the Trainline app as a ticket?

Digital tickets For safe, contactless travel, use our app to book an eticket or Mobile Ticket. We’ll show you whichever option is available for your route when you book, so there’s no need to print paper tickets or queue at the station.

Can I tap out at Sevenoaks?

@davidmpires Your Oyster cannot be tapped in on the train so you would have to leave it when you reach the extent of your Sevenoaks ticket.

Do Trainline give refunds?

You have 28 days from expiry of the ticket to request a refund. If you have an mobile ticket and it has already been activated you can no longer claim refund on that journey. Advance Single tickets cannot be refunded but can be exchanged for a new ticket on a different time/day. You’ll have to keep the same route.

How can I get my money back if my train is Cancelled?

IRCTC Refund Rules for Cancelled Trains Counter Tickets: If you have a counter ticket, you can collect your refund from a PRS counter. However, you must cancel your ticket at any PRS counter within 72 hours after the scheduled departure of the train.

When can I activate my Trainline ticket?

Tickets should not be activated before 04.30 am on the day of travel, unless your train leaves before then. Activating your ticket is very straight forward all you need to do is open your ticket in you app and you will see a button thats says activate. All you need to do is click that button.